Engineering / Delivery
Delivery & reliability
Plan of record: 14 deploys/wk, 18h lead time, 18% change-failure, 5.5h MTTR.
DORA metrics
2 / 4
DORA metrics at Elite
2 of 4 DORA metrics at Elite; Change fail rate (Low) is the gap.
Deploy frequency
14 / wk
Lead time
18h
Change fail rate
18%
Time to restore
5.5h
| Metric | Value | Band |
|---|---|---|
| Deploy frequency | 14 / wk | Elite |
| Lead time | 18h | Elite |
| Change fail rate | 18% | Low |
| Time to restore | 5.5h | High |
Deploy frequency · lead time · change-fail · MTTR
Deploy calendar
279
deploys · 12 weeks · busiest Thu
Deploys grew +22.7% WoW to 27 — driven by Thu pushes.
lessmore
Production deploys per day
PR cycle time
27h
median PR cycle · 19h benchmark
Review wait dominates — 14h of the 27h cycle, 52% of the wait.
| Phase | Hours | Benchmark |
|---|---|---|
| Coding | 6h | 5h |
| Review wait | 14h | 8h |
| Review | 4h | 4h |
| Merge wait | 3h | 2h |
- Coding 6h
- Review wait 14h
- Review 4h
- Merge wait 3h
Hours per phase vs benchmark
Incident timeline
2.3h
MTTR · 10 incidents this quarter
- SEV1
- SEV2
- SEV3
MTTR improved to 2.3h (-50% QoQ); the longest was INC-267 at 7.2h.
| Incident | Severity | Hours |
|---|---|---|
| INC-267 | SEV1 | 7.2h |
| INC-251 | SEV3 | 1.5h |
| INC-242 | SEV2 | 2.8h |
| INC-237 | SEV3 | 0.9h |
| INC-231 | SEV2 | 2.1h |
| INC-224 | SEV3 | 1.2h |
| INC-219 | SEV3 | 0.8h |
| INC-212 | SEV2 | 2.5h |
| INC-205 | SEV3 | 1.0h |
| INC-198 | SEV2 | 3.2h |
Time-to-restore by incident